If you have been diagnosed with or suspect you may have a pre-existing medical condition you
should consult your GP for advice, diagnosis and treatment and always inform your health professional
before starting any alternative or additional therapies, treatments or making any major changes in your
diet or exercise programme.
Wheelchair-accessible premises should have step-free access for wheelchair users and
individuals who are unable to climb stairs. If a therapist's
premises aren't step-free, they may offer alternative services such as telephone/web-based
appointments, home visits, or meeting clients in different location, so you can choose the option
that suits you best.
You can contact the therapist to
discuss the options available.
Under the Equality Act 2010 service providers have a duty to make
reasonable adjustments to ensure that individuals with disabilities can access their service. You can read
more about reasonable adjustments to help you to access services
on the CAB website.
