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Guidance and advice around COVID-19 Coronavirus

With the ever-increasing media coverage of the COVID-19 coronavirus, we know all too well the emotional, financial and physical impact this pandemic is having on both our members and our visitors. And so, we have gathered as much information and guidance as possible to help you navigate this time with minimal confusion, all the while looking after yourself.

As recent weeks have shown, the situation is ever-changing, and the sources cited throughout this page may be updated to reflect the latest information. If you are looking for specific advice, please check the links provided to make sure the details are as relevant and up to date as possible. We also encourage you to keep up to date with the latest from the NHS, Government and Public Health England.

Are you looking for holistic and/or well-being support?

Whether you are working with a therapist already, or you are experiencing new levels of worry and confusion and would like professional support, know that help is available. With social distancing highly encouraged, we are calling for the professionals listed with us to specify their alternative support offerings, such as virtual sessions and telephone consultations, so that those looking for help can still find it.

With many of us now working from home, with our families and partners around, and our regular opportunities to move our bodies hindered, it’s no surprise that many of us are feeling lost and are seeking additional support.

Unfortunately, many clinics and holistic therapy practices have been advised to close in light of recent announcements and social distancing guidelines. Several professional bodies have released statements to their members, advising they cease all hands-on therapies, with immediate effect.

If you have found yourself without your local clinic or therapist, we suggest contacting them directly for updates. Many organisations are regularly posting on their social channels, keeping clients and potential clients up to date with clinic changes. Alternatively, check their Therapy Directory profile for availability updates. It may be that they are offering telephone support between consultations, or are providing support online through a streaming service, such as Namastream.

Similarly, if you have a previously booked session or course of treatment, please contact your therapist or clinic directly. We are encouraging our members to consider cancellation policies and fees, so it may be that your therapist is able to reschedule your appointment for a later date or offer reimbursement or voucher options. 

To help you during this time of uncertainty, we’ve gathered as much information as possible. Whether written by our team, or our members, there is plenty of content as your disposal. It’s likely you are practising the recommended social distancing and working from home where possible, but this is a new way of living for all of us and we really hope our resources and members are able to help you feel more at ease during this time. 

We’re living in a very strange time, where the sun is starting to shine and yet, we’re having to stay inside and for many of us, away from our loved ones. During such times, it’s easy to let negative thoughts creep in, but it’s important you take moments to yourself. 

“Life can be compared to a constant interplay of positive and negative energy. The art of inner balance is always choosing to move towards the positive; finding the right quality to re-dress the balance,” writes Reiki Master Skylar Green in her article, The battle with negative thoughts and how to overcome them.

Spending time in nature will help you to connect with your true essence, feeling harmony and unity. Nature will recharge your mental batteries.

Are you a therapist?

Due to the hands-on nature of most complementary therapies, many professional bodies are recommending that their members stop seeing clients temporarily to help slow the spread of the virus.

With that in mind, we've made the decision to waive all Therapy Directory membership fees for the next 3 months while many of you will be physically unable to work with clients.

Coronavirus and its quick developments mean that the status of our society and what we hear in the news is changing every day. We know some of our members are keen to understand what they can do to support their practice, as well as their own well-being during this time. With social distancing and self-isolation increasingly recommended by the government, we want to encourage our Therapy Directory members to provide online support where possible. 

Image of a woman's hand holding a crystal

Read: What Coronavirus means for your private practice

As well as general advice, we have collated information about preparing to work online with clients – if possible - from the training required, to the different online applications you can use to continue providing a service to your clients and the general public.

In this article, you will find information on the following:

  • Working with clients during the pandemic
  • Provisions for face to face sessions
  • Providing online and telephone services
  • Financial support for small businesses
  • Looking after yourself during the pandemic

The Complementary and Natural Healthcare Council (CNHC) released advice to their registrants, stating that all hands-on therapies should be stopped with immediate effect.

While the Federation for Holistic Therapists (FHT) also issued a statement, recommending professionals “restrict working practices accordingly and to not provide treatments to clients if you or they are at an increased risk of severe illness from coronavirus.”

If you are not able to provide face to face appointments, you can consider other ways of supporting potential and existing clients – and, indeed, the future of your business, post-pandemic. Telephone support in-between consultations, particularly for clients who may be feeling isolated during this time, could be an additional service to offer. This could also present an opportunity to check-in with potential clients and drive your future bookings.

And, if you are unsure of the steps you should be taking to protect yourself and your clients, please refer to your professional body’s website for their most up to date recommendations. 

This is a new way of living and working for all of us. Support each other, look after yourself and stay informed. We are in a period of adjustment, but we will get through this. 

If you are a Therapy Directory member and have any questions or concerns regarding your practice and/or your membership, our Membership Services Team are available to help. 

Resources for professionals

Please note: Therapy Directory and Happiful are not affiliated with any of the organisations referenced in this article, and this article has not been sponsored by any third parties. We strongly recommend that you carry out your own research to make sure that you can make an informed choice that best suits your business. 

While we hope that this information is useful, we cannot be held responsible for any business decisions you make based on this article, or for the information published on third party sites.

All information correct as of 23/03/2020.

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